Refund Policy

At ALO Info-Tech, customer satisfaction is our priority and we are committed to maintaining transparency and fairness in all aspects of our services, including our refund policy. We understand that situations may arise where a refund is required and we handle such requests promptly and efficiently. This policy applies to products and services purchased directly from ALO Info-Tech and outlines the conditions under which refunds may be issued.

Refund requests should be submitted within 30 days of the purchase date and must include valid proof of purchase. Refunds may be considered if a product or service is defective, does not perform as advertised, or if an error occurred during order processing. Approved refunds will be issued to the original method of payment and may take 7-14 business days to process.

Please note that certain products or services may be non-refundable, such as customized solutions or digital downloads. Refunds are generally not provided for changes of mind or subjective dissatisfaction with the product or service.

ALO Info-Tech reserves the right to review each refund request individually and may decline requests that do not meet the policy criteria. In some cases, alternative solutions such as product exchanges or service credits may be offered at our discretion.

For assistance or to initiate a refund request, please reach out to our customer support team at contact@aloinfotech.in or call +91 99947 25508. We are dedicated to ensuring your experience with us meets your expectations and continues to earn your trust as a reliable IT partner.