At ALO Info-Tech, we prioritize customer satisfaction and strive to ensure transparency and fairness in all aspects of our services, including our refund policy. We understand that circumstances may arise where a refund is necessary, and we are committed to addressing such situations promptly and efficiently. Our refund policy applies to products and services purchased directly from ALO Info-Tech and outlines the terms and conditions under which refunds may be granted.
Refund requests must be submitted within 30 days of the purchase date and must include valid proof of purchase. Refunds may be considered for the following reasons: if the product or service is defective, if it does not perform as advertised, or if there has been an error on our part in processing the order. Refunds will be issued to the original form of payment and may take up to 7-14 business days to process.
Please note that certain products or services may be exempt from refunds, such as customized solutions or digital downloads, where applicable. Additionally, refunds may not be granted for change of mind or subjective dissatisfaction with the product or service.
ALO Info-Tech reserves the right to assess each refund request on a case-by-case basis and to decline refunds if the request does not meet our policy criteria. We may also offer alternative resolutions, such as product exchanges or service credits, at our discretion.
For more information or to initiate a refund request, please contact our customer support team at contact@aloinfotech.in or +919994725508. We are here to assist you and ensure that your experience with ALO Info-Tech meets your expectations. Thank you for choosing us as your trusted IT partner.